1. Introduction
These Terms and Conditions govern your use of tlmarketing.co.nz (“Website”) and the purchase of products or services from TL Marketing (“we”, “our”, “us”).
By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use this Website.
2. Business Information
TL Marketing is a New Zealand-based business operating from Auckland, New Zealand.
For enquiries, please contact:
Email: info@tlmarketing.co.nz
3. Eligibility to Purchase
By placing an order, you confirm that:
- You are at least 18 years old, or
- You have parental/guardian consent to make purchases.
4. Products and Availability
All products are subject to availability.
We reserve the right to:
- Limit quantities
- Discontinue products
- Refuse or cancel orders at our discretion
Product descriptions and images are provided as accurately as possible but may vary slightly from actual products.
5. Pricing and Currency
- All prices are listed in New Zealand Dollars (NZD) unless stated otherwise.
- Prices may change without notice.
- International customers are responsible for currency conversion charges imposed by their bank.
6. Orders and Acceptance
An order confirmation email does not constitute final acceptance of your order.
We reserve the right to:
- Cancel orders due to pricing errors
- Cancel orders suspected of fraud
- Refuse service at our discretion
If an order is cancelled after payment, a refund will be processed to the original payment method.
7. Payments
Payments are processed securely through approved third-party payment providers.
We do not store full credit card details.
You agree to provide accurate billing information.
8. Shipping and Delivery
We ship within New Zealand and to selected international destinations.
We do not currently ship to Samoa.
Delivery timeframes are estimates only and are not guaranteed.
Risk of loss passes to the customer once the order has been dispatched.
We are not responsible for:
- Courier delays
- Customs delays
- Incorrect delivery details provided by customers
- Duties, taxes, or import fees for international orders
International customers are responsible for all customs duties and local taxes.
9. Returns and Refunds
Refunds and returns are governed by our Refund Policy.
Under the Consumer Guarantees Act 1993 (New Zealand), customers are entitled to remedies for faulty goods.
We do not offer refunds for change of mind unless required by law.
For international orders, return shipping costs are the responsibility of the customer unless the product is faulty.
10. Vehicle or Third-Party Partner Payments
TL Marketing may facilitate payments on behalf of third-party vehicle sellers or business partners.
TL Marketing:
- Does not inspect or verify vehicles
- Does not guarantee vehicle condition, ownership, or representations
- Acts solely as a payment facilitator where applicable
All vehicle-related descriptions, warranties, and representations are made by the third-party seller.
Buyers acknowledge that vehicle transactions are conducted at their own risk. Any disputes must be resolved directly with the seller unless otherwise required under New Zealand law.
11. Intellectual Property
All content on this Website, including logos, branding, images, text, graphics, and design elements, is the property of TL Marketing and may not be reproduced without written permission.
12. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential losses.
- Our total liability is limited to the amount paid for the relevant product.
Nothing in these Terms excludes or limits rights under the Consumer Guarantees Act 1993 or Fair Trading Act 1986.
For international customers, local consumer protection laws may apply where required.
13. Website Use
You agree not to:
- Use the Website for unlawful purposes
- Attempt to gain unauthorised access
- Disrupt Website functionality
We reserve the right to restrict access for misuse.
14. Privacy
Your use of this Website is also governed by our Privacy Policy.
15. Governing Law
These Terms are governed by the laws of New Zealand.
Any disputes shall be subject to the jurisdiction of the courts of New Zealand.
16. Changes to Terms
We reserve the right to update these Terms at any time.
Continued use of the Website constitutes acceptance of updated Terms.